Independent consumer information resource
This independent site provides general consumer information and report-intake tools.
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consumer protection resources Member Agencies
All Countries
ANGOLA
Ministry of Commerce
ARMENIA
Competition and Consumer Protection Commission
https://competition.am/en/
AUSTRALIA
Australian Competition and Consumer Commission
https://www.accc.gov.au/
AUSTRIA
Federal Ministry of Social Affairs, Health, Care and Consumer Protection
http://www.sozialministerium.at/
AZERBAIJAN
State Service for Antimonopoly and Consumer Market Control under the Ministry of Economy of the Republic of Azerbaijan
https://competition.gov.az/az
BARBADOS
Fair Trading Commission
http://www.ftc.gov.bb/
BELGIUM
Directorate General for Economic Inspection
https://meldpunt.belgie.be/meldpunt/
BULGARIA
Commission for Consumer Protection
https://www.kzp.bg/
CANADA
Competition Bureau Canada
https://www.competitionbureau.gc.ca/epic/site/cb-bc.nsf/en/home
CHILE
National Consumer Service (SERNAC)
https://www.sernac.cl/
CHINA
State Administration for Market Regulation
http://www.samr.gov.cn/
COLOMBIA
Superintendency for Industry and Commerce
https://www.sic.gov.co/
COSTA RICA
Directorate for Consumer Support
https://www.meic.go.cr/
CYPRUS
Consumer Protection Service
http://www.mcit.gov.cy/
CZECH REPUBLIC
Czech Trade Inspection Authority
http://www.mpo.cz/
DENMARK
Danish Consumer Ombudsman
https://www.consumerombudsman.dk/
DOMINICAN REPUBLIC
Pro Consumidor
https://proconsumidor.gob.do/
EGYPT
Egyptian Consumer Protection Agency
https://www.cpa.gov.eg/ar-eg/
EL SALVADOR
Defensoria Del Consumidor
https://www.defensoria.gob.sv/
ESTONIA
Republic of Estonia Consumer Protection and Technical Regulatory Authority
https://www.ttja.ee/en
ESWATINI
Eswatini Competition Commission
https://compco.co.sz/online/
FIJI
Fijian Competition and Consumer Commission
https://fccc.gov.fj/
FINLAND
Finnish Competition and Consumer Authority
https://www.kuluttajavirasto.fi/
FRANCE
Ministry of Economy, Finance and Recovery (DGCCRF)
http://www.dgccrf.bercy.gouv.fr/
GAMBIA, THE
The Gambia Competition and Consumer Protection Commission
https://www.gcc.gm
GEORGIA
Georgian Competition and Consumer Agency
https://gcca.gov.ge/index.php?m=2
GERMANY
Federal Ministry for the Environment, Nature Conservation, Nuclear Safety and Consumer Protection
http://www.vzbv.de/
GREECE
General Secretariat for Commerce
https://www.mindev.gov.gr/
HUNGARY
Ministry of National Development
https://fogyasztovedelem.kormany.hu/#/fogyasztovedelmi_abc_1
IRELAND
Competition and Consumer Protection Commission
https://www.nca.ie/
ISRAEL
Israel Consumer Protection and Fair Trade Authority
https://www.economy.gov.il/Trade/ConsumerProtection/Pages/default.aspx
ITALY
Itallian Competition Authority
https://www.agcm.it
JAPAN
Consumer Affairs Agency
https://www.caa.go.jp/en/index.html
KENYA
Competition Authority of Kenya
https://www.cak.go.ke/
KOSOVO
Ministry of Trade and Industry
https://mint.rks-gov.net/
LATVIA
Consumer reporting guidance Centre
https://www.ptac.gov.lv
LITHUANIA
State Consumer reporting guidance Authority
https://www.vartotojoteises.lt
LUXEMBOURG
Minister of Consumer Protection
https://mpc.gouvernement.lu/fr.html
MALAWI
Competition and Fair Trading Commission
http://www.cftc.mw/
MALTA
Malta Competition and Consumer Affairs Authority
http://finance.gov.mt/page.aspx?site=CCD&page=Consumer_Affairs_Dir
MEXICO
Consumer Protection Federal Agency (Profeco)
https://www.profeco.gob.mx
MONGOLIA
Authority for Fair Competition and Consumer Protection
http://zasag.mn/en/m/afccp
MOROCCO
Ministry of Industry, Investment, Trade and Digital Economy
http://www.mcinet.gov.ma/
NETHERLANDS
Authority for Consumers & Markets
https://www.acm.nl/nl/
NEW ZEALAND
New Zealand Commerce Commission
https://comcom.govt.nz/
NIGERIA
Federal Competition and Consumer Protection Commission
https://fccpc.gov.ng/
NORWAY
Norway Consumer Authority
https://www.forbrukerombudet.no
PANAMA
Authority of Consumer Protection and Competition Defense (ACODECO)
http://www.autoridaddelconsumidor.gob.pa/
PAPUA NEW GUINEA
Independent Consumer and Competition Commission
http://www.iccc.gov.pg/
PERU
National Institute for the Defense of Free Competition and the Protection of Intellectual Property
https://www.indecopi.gob.pe/inicio
PHILIPPINES
Department of Trade and Industry
https://www.dti.gov.ph/
POLAND
Office of Competition and Consumer Protection
https://www.uokik.gov.pl/en
PORTUGAL
Directorate General for Consumers - Ministry of Economy and Maritime Affairs
https://www.consumidor.gov.pt/
QATAR
Consumer Protection and Commercial Anti-fraud Department (CPCFD)
ROMANIA
National Authority for Consumer Protection
https://anpc.ro/
SOUTH KOREA
Korea Consumer Agency
https://www.kca.go.kr/index.do
SAUDI ARABIA
Ministry of Commerce
http://mci.gov.sa/en/Pages/default.aspx
SEYCHELLES
Fair Trading Commission
http://www.ftc.sc/
SLOVAKIA (Slovak Republic)
Slovak Trade Inspection
https://www.soi.sk/en/SOI.soi
SOUTH AFRICA
National Consumer Commission
https://www.thencc.gov.za/
SPAIN
Directorate General for Consumer Affairs
https://www.consumo.gob.es/
SRI LANKA
Consumer Affairs Authority
http://www.caa.gov.lk/web/
SURINAME
Ministry of Trade and Industry
SWEDEN
Swedish Consumer Agency
https://www.konsumentverket.se
SWITZERLAND
State Secretariat for Economic Affairs
https://www.seco.admin.ch/seco/en/home.html
TURKEY
Ministry of Trade
https://ticaret.gov.tr/tuketici
UNITED ARAB EMIRATES
Supreme Consumer Protection Committee
http://www.consumerrights.ae/en/Pages/default.aspx
UNITED KINGDOM
Competition and Markets Authority
https://www.gov.uk/government/organisations/competition-and-markets-authority
UNITED STATES
Federal Trade Commission
https://www.ftc.gov
VIETNAM
Vietnam Competition and Consumer Authority
http://www.vcca.gov.vn/
ZAMBIA
Competition and Consumer Protection Commission
https://www.ccpc.org.zmSupporting Organizations
BRAZIL
Secretaria Nacional do Consumidor (SENACON)
https://www.gov.br/mj/pt-br/assuntos/seus-direitos/consumidorOrganisation for Economic Cooperation and Development (OECD)